Joanna spent four years of active duty in the United States Air Force, where she learned the discipline and determination to accomplish any goal she sets for herself.
Joanna’s expertise in the Medicare realm was honed by a nearly 10-year tenure at the Social Security Administration, where she processed Medicare enrollments and educated the public about enrollment periods and SSA’s Extra Help for Part D.
After becoming a health and life insurance agent in 2016, Joanna found her calling with Nationcare Insurance Services in January 2020 and now runs the agent and agency development team.
At the onset of the Covid-19 pandemic, Joanna assisted training agents in transitioning to remote sales as they could no longer go into the field. She also helped build an under-65 health insurance sales platform for agencies and agents to give them the tools they needed to assist the millions of Americans who suddenly found themselves trying to navigate Medicare, the Marketplace, and short-term health plans.
Joanna now speaks at conferences around the country. She also shares Medicare policy and sales tips daily in social media groups such as The Insurance Ladies, which features 3,600 female agents across all insurance lines, and Medicare Mentors, a group she started with Joe Tretola that consists of more than 2,500 agents nationally.
When she’s not helping clients navigate Medicare or training agents, Joanna’s favorite hobby is volunteering her time to assist in the veteran community and spending quality time with her friends and family.